Write to hello@helpertea.com. That is the only channel. There is no contact form, no phone line, and no social media account waiting to reply to you.
What to expect
HelperTea is researched and written by one person, in evenings and on weekends. Replies are not instant, and for general messages they are sometimes not possible at all. What we can promise is that every message is read.
Please tell us when we are wrong
Corrections are the most useful email we receive, and they are answered first. If you spot any of the following, we want to know:
- a study we cited that does not say what we claim it says;
- an evidence rating that overstates the research;
- a missing contraindication or drug interaction;
- a broken or incorrect PMID, DOI, or link;
- an image credited to the wrong photographer or license.
Include the page and, if you can, the exact sentence.
Safety concerns come first
If something on this site could hurt someone, put that in the subject line and we will look at it before anything else. A missing warning, an understated risk, an interaction we failed to mention — these are triaged ahead of typos, suggestions, and everything else. If a claim may be unsafe, we take the page down while we check it.
What we cannot do
We cannot answer personal medical questions: whether an herb is safe alongside your medication, whether it will help your symptoms, or how much to take.
This is not evasion. Nobody here is a doctor, pharmacist, or herbalist, and nobody here has seen your medical history, your medication list, or your test results. An answer from us would be a guess in a confident voice, which is the exact thing this site exists to argue against.
A pharmacist can answer most interaction questions for free, in minutes, with your medication list in front of them. Please ask one. And if you think you are having a medical emergency, call your local emergency number (911 in the United States) rather than emailing us.
Last reviewed and updated . HelperTea is written by an enthusiast, not a clinician, and is not medically reviewed. How we research and rate evidence. Found an error? Tell us — safety corrections get priority.